Terms and Conditions

Last updated: November 18, 2024

1. Acceptance of Terms

By accessing and using Dr. Nawaf Medical Center's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Dr. Nawaf Medical Center provides medical consultation, diagnostic, and treatment services. Our services include but are not limited to general practice, specialist consultations, diagnostic tests, and pharmacy services.

3. Patient Responsibilities

  • Provide accurate and complete medical information
  • Attend scheduled appointments or cancel 24 hours in advance
  • Follow prescribed treatment plans
  • Pay for services rendered in a timely manner
  • Respect medical staff and other patients

4. Appointments and Cancellations

Appointments must be cancelled at least 24 hours in advance. Failure to attend scheduled appointments without prior notice may result in cancellation fees. We reserve the right to refuse service to patients who repeatedly miss appointments.

5. Payment Terms

Payment is expected at the time of service unless other arrangements have been made. We accept:

  • Cash payments
  • Credit and debit cards
  • Insurance coverage (subject to verification)
  • Online payments through patient portal

6. Medical Records

Patient medical records are maintained in accordance with Saudi Arabian healthcare regulations and privacy laws. Patients have the right to access their medical records upon request.

7. Limitation of Liability

While we strive to provide the highest quality of care, Dr. Nawaf Medical Center cannot guarantee specific medical outcomes. We are not liable for any damages arising from the use of our services except as required by law.

8. Privacy and Confidentiality

We are committed to protecting patient privacy and maintaining the confidentiality of medical information. Please refer to our Privacy Policy for detailed information on how we handle your personal data.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: legal@drnawaf.com
Phone: +966 50 123 4567
Address: Riyadh, Saudi Arabia